WARRANTY INFORMATION

Every REAL MCCOY CUSTOM wah-wah pedal is guaranteed for the period of ONE (1) YEAR parts and labor, to the original retail customer. Not covered by this warranty is the appearance and finish. Shipping charges are the responsibility of the owner. If you have a pot or switch problem with a brand new pedal please contact RMC immediately for component replacement.

There is no voiding of warranty if the pot or switch is replaced in our new, modular-construction pedals as no soldering is required. ANY unauthorized soldering, modification, or parts replacement WILL void the warranty. Great care has been taken in both design and construction of your wah-wah pedal to prevent any malfunctions. Should you encounter any problems with your wah-wah pedal, email REAL MCCOY CUSTOM for Return Authorization (RMA form) and then mail the pedal, along with a copy of your sales receipt and RMA:

Email:
Phone: [MOBILE] 864.266.3658
Geoffrey R. Teese
REAL MCCOY CUSTOM
PO Box 217
Coquille, Oregon 97423-0217

(All shipping charges are the responsibility of the owner. Retain your receipt for proof of ownership. Approved and completed RMA forms must accompany all wahs.)

ALL WARRANTIES WILL BE CONSIDERED NULL AND VOID IF ANY REPAIR OR MODIFICATION IS CARRIED OUT BY A PERSON OTHER THAN RMC, UNLESS AUTHORIZED BY REAL MCCOY CUSTOM. RMC DOES NOT PAY FOR REPAIRS DONE BY OTHERS.

IF AN AC ADAPTER IS USED, THE ADAPTER REQUIRES A 5.5/2.1mm COAX PLUG WITH A NEGATIVE CENTER POST, 9VDC AC REGULATED CLASS II, 20mA to 200mA MAX CURRENT OUTPUT. ALL CONNECTORS SHOULD BE REMOVED PRIOR TO OPENING THE CASE TO REPLACE THE BATTERY. DISPOSE OF THE BATTERY IN ACCORDANCE WITH LOCAL REGULATIONS.

NO power supply which exceeds 200mA output should be used with "early new-generation black footpad" RMC wahs which have a silver or black signature on the bottom plates. This is not limited to any particular brand or style. (All JOE WALSH SIGNATURE WAHS, RMC10 wahs, white footpad models, extended shell models, and all modular construction wahs can be safely powered by pretty much any proper polarity 9V power supply without regard to mA rating.)

This information is in accordance with EU Rules and Mandates and is part of our CE Certification.

No portion of this site may be reproduced, copied, or downloaded without the expressed written consent of Geoffrey R. Teese. Purchase of any RMC product does not include transfer of Intellectual Property Rights. All Intellectual Property Rights are the sole property of Geoffrey R. Teese unless otherwise noted or licensed.

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